Privacy Policy for BitsMind Technologies
At BitsMind Technologies ("we," "our," or "us"), we are committed to protecting the privacy and security of your personal information in compliance with Indian regulations, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, products, services, or platforms. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, postal address, and other identifiers you provide when contacting us, registering for services, or making inquiries.
Sensitive Personal Data or Information (SPDI): Passwords, financial information (e.g., credit/debit card details), and biometric data, as defined under Indian IT Rules, 2011.
Technical Information: IP address, browser type, device information, operating system, and usage data collected through cookies and similar technologies.
User Content: Information you provide when using our platforms, such as feedback, reviews, or submissions.
2. How We Use Your Information
We use your information for the following purposes:
To provide, maintain, and improve our products and services.
To process transactions and send order confirmations.
To communicate with you about updates, offers, and promotions.
To personalize your experience and deliver relevant content.
To analyze usage trends and enhance our platforms.
To comply with legal obligations and protect our rights.
3. How We Share Your Information
We do not sell your personal information. However, we may share it with:
Service Providers: Third-party vendors who assist us in delivering our services (e.g., payment processors, hosting providers). These providers are contractually obligated to protect your data.
Legal Authorities: When required by law or to comply with legal processes, including under the Information Technology Act, 2000.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to confidentiality commitments.
4. Data Security
We implement reasonable security practices and procedures as prescribed under Indian IT Rules, 2011, to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:
Encryption of sensitive data.
Secure servers and firewalls.
Regular security audits and vulnerability assessments.
While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Under Indian regulations, you have the following rights regarding your personal information:
Access: Request a copy of the data we hold about you.
Correction: Update or correct inaccurate information.
Withdrawal of Consent: Withdraw your consent for data processing, where applicable.
Grievance Redressal: Lodge complaints regarding data handling practices.
To exercise these rights, please contact our Grievance Officer at the details provided below.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver targeted ads. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our platforms may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Grievance Officer
In compliance with Indian IT Rules, 2011, we have appointed a Grievance Officer to address your concerns regarding data privacy. You may contact them at info@bitsmind.com
11. Consent
By using our services, you consent to the collection, storage, and processing of your personal information as described in this Privacy Policy.